FEATURES
Twenty-plus systems. One
operating layer.
Clee is not a collection of features. It is a set of enforcement mechanisms — organised into six operating layers, each governed by rules the clinic sets once.
LAYER 01 — THE CALENDAR THAT RESPECTS YOUR RULES
Your calendar finally starts working for you.
PACKAGES
Self-Managed Packages
Clients buy a package and book every session in advance, within the intervals you set. Nothing is left for anyone to chase.
SAFETY
Contraindication Blocking
A client has a contraindication on her file. Services that conflict simply do not appear for her. New hires do not have to catch it. You do not have to remember it.
TIMING
Service-Based Intervals
You require four weeks between sessions. She tries to book at three. The calendar does not show that date. She never knows a rule was applied.
PRIORITY
Best Clients Win Contested Slots
Two clients want the same Saturday 10am. The loyal one gets it. The serial rescheduler sees the next available time. You never had to choose.
LAYER 02 — MONEY THAT NEVER LEAKS
Protect your revenue before problems even happen.
DEPOSITS
Flexible Deposit Rules
Clients can secure with the minimum deposit, or put more down upfront. Easier budgeting. Stronger commitment.
RESCHEDULING
Rules You Set, Enforced For You
You decide how many times a client can reschedule before the deposit is forfeited, converted to credit, or the booking is cancelled. Clients agree to your rules when they book. Clee holds the line. You are not the one delivering the message.
GIFT CARDS
Revenue Before The Appointment
Clients buy gift cards for friends, family, and themselves. The money lands in your account now. The redemption happens on their schedule, not yours.
CANCELLATIONS
Forfeiture or Credit, Your Choice
A late cancellation converts the deposit to the outcome you have set, whether forfeiture, credit, or product. You do not send the email.
LAYER 03 — FILLING THE CALENDAR WITHOUT YOU LIFTING A FINGER
Every cancellation becomes another opportunity.
WAITLIST
Cancellations Become New Bookings, Fast.
She cancels at 9am. The waitlist is notified by text and email. The first client to confirm, within your rules, takes the slot.
ABANDONED CHECKOUT
Recovery for Services.
She picks a time and closes the tab. An email finds her two hours later. A text arrives the next morning at 8am. Most of the time, she books.
SAME-DAY GAPS
Filled From Your Own Clients.
A 2pm cancels at 11am. The slot is offered to clients who have had that service before. Booked within the hour. No discount.
UPSELLING
Stacked Packages at Checkout.
She adds a $100 service. At checkout, a $500 package appears that includes it inside a larger offer. She chooses the $500.
LAYER 04 — RETENTION THAT RUNS ON ITS OWN
Clients don't disappear after one visit.
PLANS
Pre-Built Plans, Self-Sending Follow-Ups.
You build a plan for her once. The system sends the follow-ups at the right moments. She stays on track. You never chase.
LIFECYCLE
Clients Segmented by Behaviour.
A loyal client stops booking. She is moved into an at-risk stage and receives a tailored re-engagement message. You did not tag her.
RETAIL
Replenishment at the Right Moment.
She bought a product eight weeks ago. The reminder reaches her the week it runs out, with one-click reorder.
COMMUNICATION
Every Appointment Held Start to Finish.
A welcome message before. Aftercare after. A rebooking nudge at the right interval. She feels cared for. You sent nothing.
LAYER 06 — THE CLIENT EXPERIENCE, BEAUTIFULLY HELD
A relationship that feels personal, even when it runs on its own.
MESSAGING
Two-Way SMS, Inside the System.
She texts back. You see it. You reply from inside Clee and have a full history of her bookings, notes, and plan next to the conversation. Nothing lives on a personal phone.
CLIENT PORTAL
Her Own Login, Her Own Control.
She logs in to see her upcoming appointments, her packages, sessions remaining, her plan, and her payment history. She manages what she needs to manage. Your front desk does not.
REVIEWS
Reputation, On Autopilot.
A compliment request lands in her inbox after every appointment. The happy ones turn into public testimonials. The unhappy ones come to you first, privately, before they become a star rating.
REFERRALS
Clients Who Bring More Clients.
Every client gets a referral link. Every referral that books is tracked and rewarded automatically. Your best clients grow your business, and the rewards take care of themselves.
FEATURE BY FEATURE
What Clee does that others don't.
A direct comparison of the enforcement mechanisms that separate an operating system from a booking tool.
| Platform Feature | The Clee Way Clee | Other |
|---|---|---|
| Rule-based self-managed packages | × | |
| Reschedule ladder with escalating fees | × | |
| Deposit conversion to store credit | × | |
| Automated waitlist auto-fill | — | |
| Abandoned checkout recovery (bookings + retail) | × | |
| Pre-written marketing campaigns, ready to activate | × | |
| Internal client rating & flagging | × | |
| Tiered access (priority slots for high-value clients) | × | |
| Automated retail replenishment triggers | × | |
| Client lifecycle staging (New • Active • At-Risk • Dormant) | × | |
| Personalised, sequenced procedure plans | × | |
| Role-based permissions & staff time clock | — |
THE FINAL WORD